Last modified by: The Includables -

ShiftShark - Employee Contact Methods

Report Purpose: To identify which method employees are using for ShiftShark.

  1. Click Reports on the main menu

  2. Go to the Base Reports tab

  3. Scroll down to find the ShiftShark Employee Call List Settings.
    Click on the link to launch the report in a new tab.

  4. You will initially see the pre-filter buttons. Click on the ShiftShark Filter button. 

  5. Move the Enabled option tot he right and click Save.

  6. Click Submit.
    The report table will load with all the employees you have who are enabled for ShiftShark.
  7. Click the Filter button to add the following:
    Filter Column: Contact Method
    Comparison: Contains
    Value: SharkTalk
    Click Add.
    The report table will reload to show only the employees who have SharkTalk as a contact method.

call_settings_report.png

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